Privacy Policy

Privacy Policy
Effective Date: May 14, 2025

Cynthia’s Boutique ("we", "our", or "us") operates the website www.cynthiasboutique.ca (the "Service"). This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our Service. By using our website, you consent to the practices described in this policy.

Definitions

  • Service refers to the website operated by Cynthia’s Boutique.

  • Personal Data means any information about an identifiable individual.

  • Usage Data refers to information automatically collected, such as IP address, browser type, and pages visited.

  • Cookies are small files stored on your device to enhance your browsing experience.

  • Data Controller refers to Cynthia’s Boutique, which determines how and why your personal data is processed.

  • Data Processor is a third party that processes data on behalf of the Data Controller.

Information We Collect

We collect different types of information to provide and improve your experience:

Personal Data You may be asked to provide personally identifiable information including:

  • Name

  • Email address

  • Mailing address

  • Phone number

  • Payment information (processed securely via third-party services)

Usage Data We automatically collect technical data when you use our website, such as:

  • IP address

  • Browser type and version

  • Pages you visit and time spent on them

  • Device identifiers

Location Data We may use location information if you enable it on your device to improve our service.

Cookies and Tracking Technologies We use cookies to track activity and enhance your experience. You can disable cookies in your browser settings, though this may affect some functionalities.

How We Use Your Data

We use the information we collect to:

  • Fulfill orders and deliver products

  • Provide customer support

  • Send newsletters and promotional materials (with your consent)

  • Improve and personalize our website

  • Comply with legal obligations

Third-Party Services

We may share your data with trusted third parties who help us operate our business:

Analytics We use tools like Google Analytics to better understand how visitors interact with our site.

Payments We use Stripe to securely process payments. Your card details are never stored on our servers. Stripe’s privacy policy can be found here.

Data Retention

We retain your Personal Data only as long as necessary to provide our services and fulfill legal obligations. Usage data may be retained for internal analysis.

Data Transfers

If you are located outside Canada and choose to interact with our Service, please note your data will be transferred to and processed in Canada.

Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your data

  • Withdraw consent

  • Restrict or object to processing

  • Request data portability

To exercise any of these rights, please contact us.

Security

We use commercially acceptable methods to protect your data, but no online transmission is 100% secure.

Children’s Privacy

Our website is not intended for users under the age of 18. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.